Your journey with SkyPortal
Every immigration matter is different. We follow a structured, client-focused process to help you understand your options, prepare the required documentation, and navigate the applicable application process with clarity.
The exact requirements and sequence may vary depending on your circumstances and the professional services agreed upon.
STEP 01
Contact SkyPortal through WhatsApp or the website. Tell us about your immigration question, your current situation, and the assistance you are seeking.
STEP 02
An initial discussion helps us understand your circumstances, clarify your objectives, and identify the immigration questions you would like to address.
STEP 03
Based on the information available, we discuss relevant immigration pathways, important considerations, and possible next steps appropriate to your situation.
STEP 04
Before you decide whether to engage SkyPortal, the proposed scope of work, professional fees, applicable government fees, and relevant terms are explained for your review.
STEP 05
If you decide to proceed, the applicable Service Agreement and required representative or authorization forms are provided for review and signature, as appropriate to your matter.
STEP 06
You receive a document checklist tailored to your matter. The information and supporting documents are reviewed, and clarification or additional evidence may be requested where necessary.
STEP 07
Once the required information is available, the application and supporting documents are prepared within the agreed scope. Where applicable, draft letters or documents are shared for your review and signature before submission.
STEP 08
Relevant submission confirmations and available payment receipts are shared. Material updates and further steps are communicated as applicable and within the scope of your Service Agreement.
We aim to provide clear communication, careful preparation, and professional guidance within the scope of the services agreed with you. Your role in providing accurate information, reviewing documents, and responding to requests is an important part of the process.
Immigration decisions are made by the relevant government authorities. Processing times and outcomes cannot be guaranteed. The services provided, including any follow-up, depend on the terms of your Service Agreement.
